BCC SOFTWARE
USER CONFERENCE
USER CONFERENCE
The future of mail is already within REACH
We know you’ve been waiting for it–Information Exchange, 2026 is IN THE WORKS! Our expanded, week-long series of information exchange events offers MORE—more seminars, more product features, demos, and reveals, more executive tracks and cross-talks—more of what you need to enhance your business workflows. There’s something for everyone at InfoXchange 2026. Join BCC Software for the parts of the event that relate to your business most; for virtual events August 4–7, 2026 or live from August 11-13, 2026, where industry leaders, innovators, and visionaries in our industry unite to explore automation, integration, and insight across the postal and data industry. MORE TO COME!
16
Virtual Sessions
4
Conference Days
$200
All-Access Pass Value
23+
Industries Represented
Live Conference · August 10–13, 2026
Live Conference Schedule
Information Exchange was founded and built upon bringing together professionals across many industries for dedicated time of networking, solution exchanges, challenge discussion, and learning experiences.
Our live conference is dedicated to enhancing this experience for all participants in 2026. Attendance is very limited. Submit your request to attend and we’ll be in touch shortly to coordinate with you!
Time:
Function:
Description:
TIME:
5:00 PM - 7:00 PM
FUNCTION:
Checkin & Cocktail Hour
DESCRIPTION
Mix and mingle
Request Ticket
Seminars are subject to change. More details to come.
Time:
Function:
Description:
TIME:
8:00 AM - 10:00 AM
FUNCTION:
Breakfast and Welcome Session: Industry Update, Future Focus, Event Structure
DESCRIPTION
Delivering Tomorrow, Today. What Next is Now really means, how BCC Software, partners, and industry thought leaders are transforming and redefining the landscape of direct mail.
Request Ticket
TIME:
10:00 AM - 10:45 AM
FUNCTION:
Opening USPS Representative Keynote Address
DESCRIPTION
Keynote Speakers TBD
TIME:
11:00 AM - 11:45 PM
FUNCTION:
BCC Software Strategic Partner Presentation
DESCRIPTION
Presenter and presentation topic TBD
TIME:
12:00 PM - 1:00 PM
FUNCTION:
LUNCH
DESCRIPTION
Open dining and networking time
TIME:
1:00 PM - 4:15 PM
FUNCTION:
Ignite In Action - Best practices for automating repetitive workflows
DESCRIPTION
Discover how BCC Ignite can transform your mailing operations by automating complex workflows, reducing errors, and unifying multiple processes under one powerful platform. See how high-volume mailings can streamline operations, scale efficiently, and unlock new levels of operational performance.
TIME:
FUNCTION:
OmniChannel and ROI: USPS Mail Advantages in Practice – Real success stories and hurdles
DESCRIPTION
Explore how combining physical mail with digital channels can deliver a measurable lift in customer engagement, conversion rates, and overall campaign ROI. This session dives into strategies, metrics, and real-world examples that show how to track, analyze, and optimize cross-channel performance for maximum impact.
TIME:
FUNCTION:
Workflow Benchmarking – How does your efficiency stack up?
DESCRIPTION
This session helps executives take a close look at their current mailing and marketing workflows to identify bottlenecks, inefficiencies, and opportunities for improvement. Learn how to benchmark operations against industry best practices, leverage key performance metrics, and implement strategies that streamline processes, optimize resources, and maximize overall efficiency.
TIME:
FUNCTION:
Cloud Transitions – On prem-cloud adoption models. REACH
DESCRIPTION
Visual – New features being unloacked. Peer-led seminar on migrating mission-critical systems to modular cloud services. Executives have scenario-based discussions (security, scalability, hybrid environments). Deliverable: a “cloud readiness checklist” to take back.
TIME:
FUNCTION:
Track, Trace, Transform: Deep dive on TNT
DESCRIPTION
This executive-level session provides a deep dive into BCC Track N Trace™ (TNT) and how real-time mail visibility data can be used to drive smarter logistics, more effective marketing campaigns, and stronger customer engagement. Explore how insights from TNT can uncover operational bottlenecks, optimize delivery performance, and inform strategic decision-making across the enterprise.
TIME:
FUNCTION:
Compliance as Strategy – Turning regulatory requirements into growth enablers
DESCRIPTION
Executives walk through case studies showing how moving from “minimum compliance” to “strategic compliance” unlocked ROI, efficiencies, and growth. Interactive benchmarking: leaders compare where their orgs are on the compliance-to-advantage scale.
TIME:
FUNCTION:
Executive Roundtable: The Future of Mail + Marketing Integration
DESCRIPTION
Interactive “strategy room” where execs discuss industry shifts, AI adoption, and regulatory pressures. Includes live polling on top strategic priorities, with results revealed in real time. Identify top challenges, then collectively design integration roadmaps. Outputs shared at the closing session.
TIME:
FUNCTION:
Risk, Regulation & Resilience: Scenario planning through the fast-changing landscape
DESCRIPTION
Executive seminar focused on USPS policy changes, AI and tech evolutions, data privacy, and operational resilience. Includes scenario planning: groups respond to hypothetical disruptions (postal delays, regulatory updates, supply chain shifts) and compare strategies.
TIME:
4:15 PM - 5:00 PM
FUNCTION:
LIVE DEMO WALKTHROUGH: OmniChannel & Automation: Beyond the Buzz
DESCRIPTION
Executive playbook for orchestrating automated cross-channel campaigns. Walkthrough of real-world customer journeys from direct mail → mobile → digital conversion.
TIME:
6:00 PM - 10:00 PM
FUNCTION:
Dinner & Live Event in Music City
DESCRIPTION
Presenter and presentation topic TBD
Seminars are subject to change. More details to come.
Time:
Function:
Description:
TIME:
8:00 AM - 9:15 AM
FUNCTION:
Breakfast and Day Kickoff Session
DESCRIPTION
Open dining and networking time
Request Ticket
TIME:
9:15 AM - 10:45 AM
FUNCTION:
BCC Software Strategic Partner Presentation
DESCRIPTION
Presenter and presentation topic TBD
TIME:
11:00 AM - 12:00 PM
FUNCTION:
Partners & Platforms: Ecosystem Engineering for Growth
DESCRIPTION
Panel with BCC Software strategic partners. Executives are invited to “map their ecosystem” in real time, with facilitators guiding how integrations can reduce redundancy and accelerate outcomes.
TIME:
12:00 PM - 1:00 PM
FUNCTION:
LUNCH
DESCRIPTION
Open dining and networking time
TIME:
FUNCTION:
Table Talks
DESCRIPTION
Table talks centered around multiple cross-talk micro groups where users break down and analyze the following potential topics.
TIME:
1:15 PM - 1:55 PM
FUNCTION:
Platform Power & Product Integration: Connecting Data, Delivery, and Decision-Making
DESCRIPTION
- The Integration Equation — How customers are leveraging multiple BCC platforms (Ignite, Architect, REACH, TrackNTrace) for seamless data and workflow management.
- OmniChannel in Motion — Practical discussions on linking physical and digital engagement strategies using upcoming OmniChannel services.
- APIs & Automation Roundtable — Peer-to-peer exchange on best practices for API-driven integrations and workflow customization.
TIME:
5 minutes
FUNCTION:
BREAK
DESCRIPTION
TIME:
2:00 PM - 2:40 PM
FUNCTION:
Product & Partner Perspectives – Driving Product Evolution
DESCRIPTION
- Customer Wishlist Session — An open feedback table where users share what they’d love to see next from BCC.
- Voice of the User — Roundtable on how customer input directly informs product development cycles.
- Integrations in Action — Open conversation about how customers are leveraging partner integrations to drive business outcomes and workflow efficiency.
TIME:
5 minutes
FUNCTION:
BREAK
DESCRIPTION
TIME:
2:45 PM - 3:30 PM
FUNCTION:
Executive Vision & Industry Acceleration: The Future of Mail Tech & Data Strategy
DESCRIPTION
- Navigating the Industry Shift — Discussion on evolving postal trends, data compliance, and omni-channel growth.
- Leaders Unplugged — Fireside-style small group chats with leadership about innovation culture and decision-making.
- Accelerating Together — Table talk on strategic partnerships, integrations, and co-development opportunities.
TIME:
5 minutes
FUNCTION:
BREAK
DESCRIPTION
TIME:
3:35 PM - 4:15 PM
FUNCTION:
Applied Strategy & Innovation in Action: Translating Insight into Implementation
DESCRIPTION
- From Idea to Execution — Peer-led dialogue on bringing data-driven strategies to life.
- Innovation Roundtable — Collaborative discussion on testing, scaling, and measuring innovation impact.
- Strategy in Motion — Cross-functional brainstorming on applying conference insights back in attendees’ organizations.
TIME:
4:15 PM - 5:00 PM
FUNCTION:
Vision Workshop: Designing your Ideal Future Tech Stack
DESCRIPTION
Step into a hands-on executive design lab where you can envision and shape the future of your enterprise mail and marketing technology stack. Participants will sketch or digitally model their “ideal mail tech stack” for 2028, incorporating automation, data integration, omnichannel workflows, and cloud-native solutions.
TIME:
6:00 PM - 10:00 PM
FUNCTION:
Dinner
Seminars are subject to change. More details to come.
Time:
Function:
Description:
TIME:
8:00 AM - 9:00 AM
FUNCTION:
Breakfast
DESCRIPTION
Open dining and networking time
Request Ticket
TIME:
9:00 AM - 9:45 AM
FUNCTION:
Closing USPS Representative Keynote Address
DESCRIPTION
Keynote Speakers TBD
TIME:
10:00 AM - 10:45 AM
FUNCTION:
Golden Nugget Strategy Session: “What’s Next Is Now”
DESCRIPTION
The final executive seminar before closing announcements. Participants co-create a short “next moves” strategy framework—how to modernize workflows, unlock ROI, and act on the conference’s insights immediately.
TIME:
11:00 AM - 11:45 AM
FUNCTION:
2026-2028 Onward Vision
DESCRIPTION
Join BCC Software leadership for an interactive discussion on how the company is evolving its products, services, and strategic approach in close collaboration with customers and partners. Executives will explore real-world use cases, share challenges and opportunities, and co-create ideas for maximizing the value of where BCC Software’s ecosystem is headed—uncovering how new integrated solutions can drive innovation, efficiency, and competitive advantage.
Seminars are subject to change. More details to come.
Virtual Event · August 4–7, 2026
Virtual Session Schedule
To maximize the effectiveness and accessibility of Information Exchange, we are hosting 16 exclusive virtual seminars. Seminars have limited seating and are reservation only. Reserve your tickets below.
Attendees can register for an All Access Pass for all 16 sessions ($200 value) or reserve seats for individual sessions ($35 each). Register below.
Time:
Session:
Description:
TIME:
11:00 AM
SESSION:
Future-Proofing Your Mailing Operations
DESCRIPTION
Explore how BCC Software is evolving its suite of products to improve efficiency, automation, flexibility, and scalability into the modular, cloud-based future. Discover the strategic direction for increased integration and what this shift means for enterprise-level mailing environments.
Register
TIME:
1:00 PM
SESSION:
Featured Partner Presentation TBD
DESCRIPTION
Exclusive, reserved presentation seminar for our partners at the silver or gold sponsorship levels. If you’re interested in sponsoring information exchange, please contact us for sponsorship opportunities below.
Register
TIME:
2:30 PM
SESSION:
OmniChannel 101: Merging Print and Digital
DESCRIPTION
OmniChannel product announcement & walk through strategies to bridge the physical and digital worlds using Informed Delivery, promotions, email, SMS, and custom QR codes. Learn how unified messaging across channels can increase engagement and drive measurable ROI.
Register
TIME:
4:00 PM
SESSION:
Mastering Mail.dat® Management: Simplify, Centralize, and Streamline.
DESCRIPTION
Managing Mail.dat® files after presort doesn’t have to be complex. In this session, discover how DAT-MAIL empowers mailers with a user-friendly interface and powerful tools to edit documentation, generate postal statements, and automate USPS updates—all without needing deep Mail.dat expertise. Learn how the Advanced Navigator centralizes control, simplifies editing, and accelerates processing for Full-Service Intelligent Mail® and eDoc compliance.
Register
Seminars are subject to change. More details to come.
Access support directly with one-on-one support session open throughout the event! Included with any virtual session ticket purchase.
Interactive Q&A with BCC Software's support representatives available at any time during the event. Attendees can ask questions in real-time about products, APIs, onboarding, mail preparation, cloud transitions, and more. DAT-MAIL, MM, Bulkmailer, Data Services.
Time:
Session:
Description:
TIME:
11:00 AM
SESSION:
Greater Software Utilization & Value
DESCRIPTION
Maximize your Mail Manager software value by understanding how your organization compares to similar enterprises. Learn how training and internal education can unlock underused features and get the tips and tricks you need to ensure your software optimization is at peak efficiency.
Register
TIME:
1:00 PM
SESSION:
Proactive Strategies for Reducing UAA Mail
DESCRIPTION
This session explores proactive strategies to reduce Undeliverable As Addressed (UAA) mail—a costly and persistent issue for mailers. Starting with using USPS® CASS-certified software to ensure address accuracy, then enhancing delivery success with solutions like NCOA and PCOA, and finally, maximizing effectiveness through advanced services to correct even the most problematic addresses.
Register
TIME:
2:30 PM
SESSION:
Featured Partner Presentation TBD
DESCRIPTION
Exclusive, reserved presentation seminar for our partners at the silver or gold sponsorship levels. If you’re interested in sponsoring information exchange, please contact us for sponsorship opportunities below.
Register
TIME:
4:00 PM
SESSION:
Partner Panel Q&A
DESCRIPTION
Interactive Q&A panel with BCC Software strategic partners. Facilitators will help guide conversations regarding partner integrations and workflows, value props, etc. to help reduce redundancy and accelerate business operation outcomes.
Register
Seminars are subject to change. More details to come.
Access support directly with one-on-one support session open throughout the event! Included with any virtual session ticket purchase.
Interactive Q&A with BCC Software's support representatives available at any time during the event. Attendees can ask questions in real-time about products, APIs, onboarding, mail preparation, cloud transitions, and more. DAT-MAIL, MM, Bulkmailer, Data Services.
Time:
Session:
Description:
TIME:
11:00 AM
SESSION:
Meet the Modern Mailer
DESCRIPTION
A detailed live demo of the new OmniChannel Marketing Platform, showcasing features like auto-enrollment in USPS promotions, QR/data generation, asset uploads, and permit management. Includes practical enterprise use case examples.
Register
TIME:
1:00 PM
SESSION:
Maximizing USPS Promotions via Automation
DESCRIPTION
Step-by-step walkthrough of automating workflows using APIs and batch scheduling for efficient campaign workflows. Real examples show how to generate assets and ensure submissions meet USPS compliance effortlessly.
Register
TIME:
2:30 PM
SESSION:
The Essentials of Full-Service Compliance
DESCRIPTION
Understand the critical USPS requirements and how BCC Mail Manager™ suite ensures seamless compliance. Learn about error reduction, Mail.dat/Mail.XML optimization, and proactive reporting.
Register
TIME:
4:00 PM
SESSION:
Featured Partner Presentation TBD
DESCRIPTION
Exclusive, reserved presentation seminar for our partners at the silver or gold sponsorship levels. If you’re interested in sponsoring information exchange, please contact us for sponsorship opportunities below.
Register
Seminars are subject to change. More details to come.
Access support directly with one-on-one support session open throughout the event! Included with any virtual session ticket purchase.
Interactive Q&A with BCC Software's support representatives available at any time during the event. Attendees can ask questions in real-time about products, APIs, onboarding, mail preparation, cloud transitions, and more. DAT-MAIL, MM, Bulkmailer, Data Services.
Time:
Session:
Description:
TIME:
11:00 AM
SESSION:
Data is the New Postage
DESCRIPTION
Examine how data visibility through BCC Track N Trace™ enables more efficient mail campaigns. Learn how real-time delivery insights can inform campaign optimization and customer engagement strategies.
Register
TIME:
1:00 PM
SESSION:
Boosting Cost-Effectiveness with Data Marketing
DESCRIPTION
Discover how targeted use of BCC Software’s data services can lower campaign costs, reduce waste, and increase ROI. A must-attend for marketing and operations leads.
Register
TIME:
2:30 PM
SESSION:
Support & Self-Service Tools & Portal Deep Dive
DESCRIPTION
Explore the full range of BCC Software Support offerings—from ticketing and training to accessing critical documentation and tutorials via the customer portal.
Register
TIME:
4:00 PM
SESSION:
The Future is Within Reach
DESCRIPTION
An open forum chat between BCC Software experts and a USPS executive covering trends shaping mailing—cloud automation, AI, regulatory changes, and the next wave of digital-physical marketing convergence. Featuring a Q&A with USPS exec.
Register
Seminars are subject to change. More details to come.
Access support directly with one-on-one support session open throughout the event! Included with any virtual session ticket purchase.
Interactive Q&A with BCC Software's support representatives available at any time during the event. Attendees can ask questions in real-time about products, APIs, onboarding, mail preparation, cloud transitions, and more. DAT-MAIL, MM, Bulkmailer, Data Services.
Our Partners
Featured Sponsors
BCC Software is proud to be fostering innovative, collaborative partnerships with organizations across many industries, including:
Showcase Your Brand at InfoXchange 2026
Become a sponsor and gain exposure to thousands of professionals across mailing, marketing, logistics, data, and more.
Learn about Sponsorship OpportunitiesGet Early Access Conference Details
A Message from BCC Software
Welcome to InfoXchange 2026
At BCC Software, we believe transformation isn’t tomorrow—it’s happening right now. That’s why our 2026 InfoXchange Conference is themed Next is Now.
From cutting-edge software breakthroughs to data-driven strategies, this year’s event will demonstrate how the future of mail and marketing is already within reach. As your trusted technology partner, BCC Software is more than a solutions provider—we’re a catalyst for innovation, growth, and long-term industry leadership.
Stay up-to-date on speakers, schedules, and exclusive announcements.
Built For Your Industry
Who Should Attend?
Every year, BCC Software brings together professionals from across dozens of industries who depend on precision, compliance, and innovation to power their operations.
Whether you’re focused on high-volume mail, omnichannel marketing, or enterprise-level logistics, InfoXchange 2026 is designed for you.
Agriculture
Bank / Financial
College / University
Communications
Construction
Consultant
Fulfillment
General Retailer
Government
Healthcare
Hospitality
Insurance
Legal
Mailhouse
Marketing / Ad Agency
Newspaper / Publisher
Non-Profit
Printer
Religion
Service Bureau
Software / Equip. Sales
Transportation
Utility
Conference Experience
What to Expect
Words from Chris Lien regarding the 2023 Information Exchange success!
Hear from the voices shaping the future of mail, marketing, and data technology. Leading executives, innovators, and strategists will share their vision for the next decade—and the actionable steps you can take today.
Gain exclusive knowledge from BCC Software experts, strategic partners, and industry thought leaders. From emerging compliance regulations to omnichannel integration strategies, each session delivers practical value for your business.
2026 Program Overview
Tentative 2026 Program Schedule
Schedule, content, and structure are subject to change. More details to be announced.
Dozens of live virtual sessions, interactive panels, product deep dives, and industry forecasts:
HIGHLIGHTS
InfoXchange culminates in an exclusive in-person experience in downtown Nashville— complete with strategy, innovation, and entertainment.
1
Virtual Sessions
Aug 4–7, Limited Seating
1
Live Event Days
Downtown Nashville
1+
Industries
Represented Each Year
1+
Years of Innovation
Postal Software Since 1978
Sponsorship Opportunities
Amplify Your Brand at InfoXchange 2026
As a sponsor, you’ll gain visibility with tens of thousands of professionals spanning print, mail, logistics, finance, healthcare, retail, and more. Your brand will be showcased across both virtual sessions and the live Nashville event, giving you unparalleled reach and impact.
Ready to Learn More?
Fill out the early access form today to reserve your place at the conference where the **future of mail and marketing isn’t coming—**it’s already here.
Sponsorship Inquiries
Interested in showcasing your brand at InfoXchange 2026? Tell us about your organization.
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