Mail Presort Suite
Comprehensive mailing presort software
Customer Support
Whether you need technical support, have a billing question, or want to connect with our sales team, BCC Software’s U.S.-based support staff is ready to help. Every support rep is a certified USPS Mailpiece Design Professional — so you’re always talking to someone who actually knows mail.
What’s the Foundation of BCC Software? Our Customers.
For 40 years, our support team has been focused on ensuring our customers are benefiting from our postal software solutions. Why? Because our customers are the foundation of our business.
The “How Can We Help?” attitude of BCC Software extends beyond just a motto, and it’s more than a friendly demeanor. It means deeply understanding our customers, their needs, and the best ways to navigate the complex direct communications landscape.
Our support team is comprised of experts with a complex knowledge of not only BCC Software solutions but of the mailstream and USPS® regulations as well. Each Customer Support team member is USPS Mailpiece Design Certified — the only mailpiece design certification program approved by the U.S. Postal Service®.
Get in Touch With Us Today
Get the support you need with our comprehensive customer service options and expert assistance
Financial Services
Do you have a billing question? Do you need help with your invoice? Our Finance team is available to assist you.
Learn more about Financial ServicesSales
Looking to speak directly to a sales rep? Please call the sales line and you’ll be promptly connected.
Speak to a Sales RepresentativeBeyond Support — Specialized Services Tailored to Your Business
BCC Software goes further than answering questions. From hands-on Professional Services and expert-led training to full-service Data Marketing Solutions and dedicated Financial Services, our team is built to help you get more out of every mailing — faster, smarter, and at a lower cost.
Professional Services
BCC Software is more than a software company – we are dedicated to delivering expertise to our customers when and how it’s convenient for them. Our seasoned Professional Services experts can work with you to ensure that you and your staff are fully up to speed on the ever-changing mailing industry, and help you maximize your use of BCC Software products and services.
Data Marketing Services
With mailing costs, changing postal regulations, and pressure from competitors all on the rise, you need a trusted provider to deliver full-service data quality solutions — with fast turnarounds that won’t impede your productivity and low rates that pay for themselves quickly.
Our Data Marketing Services department is continually working to ensure the data quality services we provide – like list enhancement, Move Update technology, address standardization, and more – are enhancing our customer’s operations. To learn more about how you can take advantage of these services, or if you need assistance with your current solution, call our Technical Support team at (800) 624-5234.
Financial Services
Do you have a billing question? Do you need help with your invoice? Our Finance team is available to assist you. Get in touch with them today by calling (800) 453-3130 and choosing Option 6.
Get the Support You Need When You Need It
Contact Us TodayLet Us Point You in the Right Direction
From opening a support case to scheduling a sales call, our team makes it easy to get the help you need fast. Reach out through any channel that works best for you.